Privacy Policy
EFFECTIVE DATE: September 2024
Sunreed Instruments (“COMPANY,” “we”, “us” and "our") respects the privacy concerns of the users of its website, sunreed.com and the services provided therein (the “Site”). We provide this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used. Specifically, it outlines the types of information that we gather about you and the ways in which we use this information in connection with (i) while you are using the Site, and (ii) the information you provide to us offline, including, without limitation, at a live event, via phone and email.
Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. We may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.
Sunreed.com strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, email address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorized third party.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or credit card information. We shall always ask you to provide only a minimum data which is needed for completing the service you asked for. Before leaving your data, you will be clearly and intelligibly explained the purpose of collecting your data and asked to give your consent to it, which you can also withdraw easily. You may, however, visit our site anonymously.
How do we use your personal information?
Any of the information we collect from you may be used in one of the following ways: To personalize your experience, to improve our website, to improve customer service, to process transactions, administer a contest, promotion, survey or other site feature and to send periodic emails.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Do we share your personal Information with third parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Finally, we may also release your information when we are required to comply by law, enforce our site policies, or protect ours or others’ rights, property, or safety.
How do we protect your information?
We implement reasonable safety measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the personal information that you supply will not be intercepted while being transmitted to and from us over the Internet.
Records of processing activities
When you place an order or fulfill a registration through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
Your rights
You have the right to withdraw your consent on providing us your personal data, at any time, and to ask us to erase your data.
You may ask to see your data that you gave to us, and thus to exercise your right to access data.
If it happens that the data you gave us is incorrect from any reason, you may ask for rectification of your data.
You also have the right to ask for restriction of access to your data, in which case the data shall not be erased, but just access thereto shall be denied.
Where you consented to give us data, or we process your data on the grounds of contract with you, if the processing is carried out by automated means, you may request that we send your data back in a structured way, and thus exercise your right to data portability.
Whom you may address to?
For any privacy issue that you are having with your data that you entrusted to us, regarding your rights as written above, you can contact us at admin@sunreed.com
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. However, if you still do not want us to place cookies to your computers, you may set your browser not to accept cookies.
Children’s Online Privacy Protection Act Compliance
This Site is not directed to children under the age of thirteen for non-EU users, nor to children under the age of sixteen for EU-users, and we do NOT knowingly collect personally identifiable information from children under the said age limits as part of the Site.
Changes to this policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.
Governing Law
This policy, the use of these Site and any separate agreements whereby we provide you Services are governed by laws of Vermont, USA. THE COMPANY adheres to principles of the Personal Information Protection and Electronic Documents Act (PIPEDA) and General Data Protection Regulation (GDPR) wishing to provide all its customers with the highest standards in privacy protection. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: United States.
Contacting Us
If there are any questions regarding this Privacy Policy, you may contact us by e-mail at admin@sunreed.com or mail using the details provided below:
Sunreed Instruments, LLC
982 Old Stage Road
Chester, VT 05143 USA