We value you, our customers, and answer our phone and emails in person, or as soon as possible.
We are experts in this field. Take advantage of our free consultations for making the best selections for your use.
Phone: (802) 674-9585
The best time to reach us is 10 AM -5PM Eastern Time weekdays,
We will call you back if you do not reach us, as soon we get your message. Please do leave a message, leaving your name, # and why you called. Please speak slow and distinct if leaving a message.
We are often in the office at other times, and will answer the phone and messages as soon as we are available.
You can also e-mail us your questions, and we will reply promptly.
You can also join our Mail List for specials, articles, new product announcements, and more.
We are a small, service oriented company. We value you, our customers, and are happy to help you make the best possible selections.
For hours, appointments, shopping in person, for returns and more, see below, and visit our FAQS pages.
We strive for your satisfaction
We strive to satisfy you with your purchase and overall experience. We are a small, customer based organization that seeks to excel in our service, and ability to assist in educating you, wherever it is helpful, on the nature and use of these instruments, to assist in you making the best choice and selection according to your wishes and needs. We are experts in this field. Take advantage of our over 40 years of expertise in this field! Many new-comers are entering the field of sound healing, and, often, are not sure of which pitch, or qualities in an instrument is best suited for your needs, whether it is which type or pitch of a crystal bowl, or the best shamanic drum to get for you, your loved ones, or friends. We welcome your questions, contact and feedback. We intend to answer our phone within two rings, but when we are busy with other customers, do our best to get back to you very quickly. (Please leave a thorough message and good times to get back to you, or e-mail us!)
We have a small display area of our primary products, but have many more in our warehouse. We are happy to schedule an appointment most weekdays between 10 AM - 5 PM ET, for you to see and try out our in stock instruments, and have our on site assistance for your best selection! It is best to call first, to insure we are available, have what you are looking for in stock, and that those instruments are out and ready for your visit in our display area.
Please do contact us prior to any returns, also, as some items are returned to different warehouse addresses. Thank you for your understanding.
Sunreed Instruments, LLC
PO Box 389, Ascutney VT 05030, USA
Physical/Ground Shipping address (please see notes on returns below):
220 Hidden Glen Road
Ascutney, VT 05030 USA