Pictures For Processing A Replacement
Thank you again for your order! We know your order is important and special to you.
Although rare, sometimes your package may arrive damaged, with contents inside broken or damaged during shipping. We fully insure each and every package we send out so in the case that this does happen we can easily send you a replacement
If you have received a damaged item please keep all packing materials as well as the item and contact us! Upon getting in touch with us we will ask for pictures so we can file a claim with FedEx. Once we receive these pictures we will go ahead with processing a replacement for you as quickly as possible.
This document is to help assist you with making sure you take all the necessary photos!
We will need the following photos:
A Picture of the entire box with label visible
A Picture of the Top, Bottom, and All Sides of the Box
A Picture of the Label on the box that is Readable
Pictures of Any Damage to The Box
Picture of the Item in the Box as how it Arrived with Packing Material
Picture of the Item in the Box that Shows Damage
Picture(s) of the Damaged Item Outside of The Box to Show Damage Better
