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Feedback

  • Feedback From Our Customers

We are very grateful for our customers, and for the relationships we have formed over the years. Here is a small taste of the kind words our customers have sent to us over the years. We have left out all names for confidentiality. 

Feedback From Our Customers

Received! Thank you for everything including your exceptional customer service. 

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I got my drum today and I’m thrilled!

Thank you for your friendly, professional customer service and offering so many hand held drums that I had a hard time deciding on one.

Thank you for including instructions and giving me the reminder of how to “welcome” my drum.

I can’t wait for my next drumming circle to show it off. 

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Thank you so much for the beautiful drum! Today I received and it is great! Perfect sound and perfect construction! A lot of blessings to all of you there! Love and Light! 

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This is a great customer service moment. Here at Bombardier Aerospace, we promote and operate on a world class customer experience but I have to admit, we don’t see it often. It’s greatly appreciated.

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I just wanted to drop you a quick mail to say Thank you !!! My drum has arrived, Wow, wow and more wow..... amazing energy which I will honor in every way. And thank you also for the beater, it is very much appreciated

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I meant to message you when I got my binaural and gong…I LOVE THEM! The gong has been a huge hit and I absolutely will continue to work with you for my sound healing needs ;). 

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I love these bells! What a wonderful combination you found with these two. Hearing a little jangling in the box was very exciting too

Thank you so much.

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The 16” buffalo drum arrived today. I’m at a loss for words to describe how lovely it is! Finely crafted, a beauty to behold, awe-inspiring sound. Something about it....

Thank you for making products like this available!  

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Dear Jonathan –

Our drum was received today.  It’s a beautiful drum with a gorgeous voice. She’s a beauty, and I am grateful to you for your efforts to get her to me.

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I would like to let you know that the drum (18" Bear) is wonderful ...  we are doing great things together.   The sound is exquisite, such a nice deep sound to it -- very powerful!   We couldn't be happier together   :-) 

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You are a star Jonathan! I appreciate your paying such close attention to detail! It is why only get my bowls from you! Have a wonderful day and I look forward to the goodies! So much gratitude!

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I hope you’re enjoying the day! I just wanted to let you know that the bowls are magnificent! I finally had a chance to get to know them today and am having a meditation tomorrow night, and it’s the home team so to speak, so I’m going to use them On them and really looking forward to it!

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Hi Jonathan & Zacciah,
I received my drum yesterday, thank you, the sound is amazing! I love it! I will be ordering 1 or 2 more from you soon, a remo & a larger skin frame drum! BEAUTIFUL

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I m so glad I will make my first shamanic drums with your material !

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Hi Jonathan,

I'm very much looking forward to receiving the bowls and playing them. 

Thank you also for all the advice and assistance you gave me. The service you provided was really wonderful.

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Hi Jonathan,

I received the bowl and wanted to thank you-it is perfect! It sounds amazing and goes so well with the 11" F I already had. I could not be happier.

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HI Jonathan,
I received my bowls today. I am so thrilled with the sound and the deep resonance.
Thank you so much for your time  and suggestions in helping me with my selection.
I will probably purchase more bowls in the future and hope you can help me "match"
with what i already have

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Just wanted to let you know I received the riq I ordered from you last week. I love it and it's the perfect weight!

Thank you again for the very nice, personable service!

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Zacciah,

The drum is amazing! It is beautifully made and makes an incredible sound. Thanks so much for the prompt service as well!

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Thanks for the answer, no more questions.

Looks like you are doing some very fine work!

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Thank you for your efforts and your kindness, Jonathan...  I'm looking forward to playing my drum and sending healing, loving energy out into the world on its vibrations.

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I just wanted to thank you for my drum!  I love it!!  It is everything that I expected and more!  I am reading the Shaman booklet that you included and Intent to use this drum to help with my own healing as well as others if it is meant to be.  It gives me great joy to express my self this way.

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Have a great week and I hope to order from y'all again.  I was very happy with the speed of the shipment and the quality of the instruments.  I also really appreciated the phone conversation I was able to have prior to buying.  Y'all are great.  Thank you

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Zacciah!

I have received the complimentary mallet. Thank you so so very much! The sound is unbelievably rich. I am in love.
Thank you deeply for your intention, connection, and generosity. I sincerely appreciate the service you’re sharing.
You are deeply received. Already sending friends your way to connect with their own medicine instruments!

We will be in touch!

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Hello Jonathan,

Wow!  Thank you so much for all the time you spent with me on the phone and now with this email.

I appreciate the discount you offered.

I will put it out to the Universe to sort out for me what is the best route to take.

Love watching all the videos you have in the sound files section of your webpage!  Sound vibration is so cool!

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Hi Jonathan!

You are so kind, and I appreciate the quick response back! And by the way, the drum was so worth the wait!
I worked with her twice this weekend once in a mantra, and the other with a client and it really blew me away!
I think it’s become my new favorite Shamanic drum! And the rabbit beaters are just lovely! I really enjoy the unique vibration they create!

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 Thank you so much for taking the time to talk with me about my purchase of a crystal bowl. I absolutely love it and I love the sound it creates and what I am able to do with my voice together. 

I recently played the bowl with vocal sounding during a Yoga of Sound workshop I hosted in the Baltimore area. I got great feedback about the sound and the journey participants went into during that portion of the night. Another highlight was the Aria Koshi chime I also purchased through Sunreed. Overall I'm really impressed and very happy!